Privacy Policy

Last updated: June 2026

At Aroma & Glow, your privacy is important. This Privacy Policy explains how your personal information may be collected, used and protected when you visit this website, contact Aroma & Glow or place an order.

This policy is designed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who am I?

Aroma & Glow is a UK-based small business offering handmade skincare, cosmetic and home fragrance products.

For any privacy-related enquiries, please contact:

Email: aromaandglow.contact@gmail.com

Business Name: Aroma & Glow

Location: United Kingdom

2. Information I May Collect

Depending on how you interact with Aroma & Glow, the following information may be collected:
Information You Provide

• Name
• Email address
• Delivery address (for orders)
• Telephone number (if provided)
• Information included in messages, enquiries or order requests
Automatically Collected Information

This website may automatically collect limited information such as:

• IP address
• Browser type
• Device information
• Pages visited
• Website performance and analytics data

3. How Your Information Is Used

Personal information may be used to:

• Respond to enquiries and messages
• Process and fulfil orders
• Arrange delivery of products
• Provide customer support
• Improve website functionality and user experience
• Meet legal, accounting and tax obligations

Personal information is never sold to third parties.

4. Payments

Where online payments are offered, transactions are processed securely by trusted third-party payment providers such as Stripe.

Aroma & Glow does not store, access or process your full payment card details.

Payment providers process your information according to their own privacy policies and security standards.

5. Sharing Information

Your information may be shared only where necessary with:

• Delivery and courier services
• Payment providers
• Website and analytics services
• Government or legal authorities where required by law

Information is never sold or rented to third parties.

6. Data Retention

Personal information is retained only for as long as necessary to:

• Fulfil orders
• Provide customer support
• Comply with legal, tax and accounting obligations
• Resolve disputes where required

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information where applicable
• Object to certain types of processing
• Withdraw consent where processing relies on consent
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact:

aromaandglow.contact@gmail.com

8. Cookies

This website may use cookies and similar technologies to:

• Improve website functionality
• Analyse visitor behaviour and website performance
• Enhance user experience

Most web browsers allow you to manage or disable cookies through browser settings.

9. Data Security

Reasonable technical and organisational measures are used to help protect personal information against unauthorised access, misuse or disclosure.

However, no internet transmission or storage method can be guaranteed to be completely secure.

10. Changes to This Policy

This Privacy Policy may be updated from time to time.
Any changes will be published on this page, and the latest version will always be available on this website.

Aroma & Glow values trust, transparency and responsibility - in every product and every interaction.