Privacy Policy

Last updated: 11/02/2026 

Aroma & Glow is committed to protecting your privacy and handling your personal data in a transparent and secure manner.

This Privacy Policy explains how personal information is collected, used and protected in accordance with UK GDPR and the Data Protection Act 2018.

1. Who We Are

Aroma & Glow is a UK-based small business selling handmade home fragrance products.

If you have any questions about this policy or your data, please contact:

Email: aromaandglow.contact@gmail.com
Business name: Aroma & Glow
Location: United Kingdom

2. What Information Is Collected

When you visit or purchase from this website, the following personal data may be collected:

Information you provide:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number (if provided)
  • Payment details (processed securely by third-party providers)

Automatically collected data:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Cookies and analytics data

3. How Your Information Is Used

Your data is used to:

  • Process and fulfil orders
  • Provide customer support
  • Communicate regarding orders or enquiries
  • Improve website functionality and user experience
  • Send marketing emails (only if you have opted in)

Your data is processed on the legal basis of:

  • Contract (processing orders)
  • Legitimate interest (improving services)
  • Consent (email marketing)

4. Payment Processing

Payments are processed securely through third-party providers such as:

  • Shopify Payments
  • Stripe
  • PayPal

Aroma & Glow does not store or have access to your full payment details.

5. Data Sharing

Personal data may be shared with:

  • Courier services for delivery
  • Payment providers
  • Shopify (website platform provider)
  • Email marketing services (if subscribed)
  • Analytics providers (e.g., Google Analytics, Meta Pixel if used)

Your data is never sold to third parties.

6. Data Retention

Personal data is retained only for as long as necessary to:

  • Fulfil contractual obligations
  • Comply with legal and tax requirements
  • Resolve disputes

7. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing
  • Withdraw consent (for marketing emails)
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact [your email address].

8. Cookies

This website uses cookies to:

  • Enable essential website functionality
  • Analyse traffic and improve performance
  • Support marketing and advertising (if applicable)

You may control cookies through your browser settings.

9. Data Security

Appropriate technical and organisational measures are in place to protect personal data against unauthorised access, alteration or disclosure.

10. Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on this website.

✨ Aroma & Glow values calm, trust and responsibility - in scent and in data.